All order items that are available in stock will be shipped within 48h after order placement. CUVCOV can not be held liable for delays on indicated delivery times as delivery delays on the logistic partner's end are always possible and is not CUVCOV's fault. CUVCOV will transmit a tracking number for your order as soon as we receive it from the logistic partner. Please contact the logistics agent handling your parcel first in case of a delivery problem. Contact us on cuvcov(at)cuvcov.com only in case there would be a problem with your delivery that cannot be solved by the logistics agent.